Zoom Congregational Meeting Frequently Asked Questions

You may also reference this quick Zoom tutorial.

Q: What is Zoom?

A: Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video. It is probably the most popular program for video conferencing in popular use.


Q: Will the meeting be live or on tape?

A: The meeting will be live, taking place on the designated day and time. Our bylaws require that the meeting be live.


Q: How do I connect to Zoom?

A: Members will receive an email invitation from the church at least a week before the meeting asking you to register to attend the meeting. If you click on the link in the email, it will take you to the registration page where you will answer a few short questions. Once your registration is confirmed, you will be emailed a link that will allow you to connect to the meeting. You will also receive meeting reminders.


Q: Do I need to download anything to participate in the meeting?

A: No. You can go to https://zoom.us/download and download the app for your computer, phone, or tablet, which may work better for you depending on the web browser you use. You do not need a paid Zoom account. If you use Zoom’s software, we recommend you use the latest version, available at https://zoom.us/support/download.


Q: How is my email used?

A: In order to participate in the meeting, you must have an email address that is unique to you, and it must be on file with the church. Your meeting invitation will go to this email address.


Q: What about participating in the meeting?

A: When you connect to the meeting, you must connect from a device that is unique to you, like a computer, tablet or smartphone if you want to be able to vote, make a comment or ask a question. These measures will enhance the security of the meeting.


Q: What if I don’t have access to a computer, tablet or smartphone?

A: You may dial the phone number included in the email from any phone and be able to listen to the meeting, however, you will not be able to ask questions, make comments, or vote.


Q: How will I communicate with the chair or the presenter during the meeting?

A: There are two ways. One is to enter a motion, comment, or question in the Q&A panel during the meeting. The Q&A will be monitored continuously throughout the meeting. The other way is to use the “raise hand” tab in Zoom. It will show a raised hand next to your name. We can then unmute you so you can speak to the group.


Q: Will other people be able to see me when I am attending the meeting?

A: In the Zoom application we are using, meeting attendees will not be on video. The presenters, designated in advance, will be on video and audio.


Q: How will we make motions and vote during the meeting?

A: An attendee may make and second a motion through the Q&A. The vote will appear on your screen, and you will have a period of time to make your selection. Results are tabulated immediately, then made public to the assembly. Because of how Zoom works, votes will be private, however, we will run a report after the meeting showing how each person voted on each motion, which will be used to confirm that only members voted.